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Award-winning customer service!

Award-winning customer service!

Congratulations to network member, Central Health based in Derby, which has received a well-respected national customer service award.

Central Health's services have been voted in the top five per cent of clinics in the UK for customer service, according to WhatClinic.com.

Patients who use WhatClinic.com, the free and trusted website that provides details of where to visit for specialist medical treatment internationally, and allows patients to rate their experiences after each visit to a clinic, voted Central Health as providing excellent customer service. The website is used by millions across the world making the awards much sought after.

Commenting on the customer service award, Kevin Huffington, Clinical Director of Central Health said: "We're delighted to receive this award as it rewards the emphasis we have always placed on client care at Central Health. The award means so much because it's been voted on by actual clients, who have obviously been so impressed with us that they've taken the time to go online and recommend us to others"

Philip Boyle from WhatClinic.com added: "We're delighted that Central Health has proven itself to be among the best clinics in the country in this regard, coming within the top 5% of all clinics rated and winning the 2012 Customer Service Award.

"We want patients using WhatClinic.com to have the best possible experience when they contact a clinic to enquire about and book a treatment, so we pay very close attention to the feedback we get back from patients about the customer service they have received."

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As the situation with regards to the COVID-19 pandemic continues to evolve, we believe it’s everyone’s responsibility to provide help and support wherever possible. With our technology, free guides and videos, we feel we can make a contribution to the situation today.

Telehealth

In order to continue to provide physiotherapy services to our clients past, present and future, we are now offering an alternative provision in the form of a Telehealth service, which will allow patients to speak to senior physiotherapists for advice, motivation and recommendations of techniques to help manage their conditions.

Remote DSE Assessments

Physio Med’s video link DSE assessment has been developed to provide an effective method of assessing an employee’s ‘at home’ workstation without the need for a physio visit in person. See our general well-being page for in-depth guidance on correct sitting posture and working at a desk. For an in-depth video for setting up a home office please contact us.

Well-being zone

Navigate to our well-being zone for a wide range of exercises to manage existing conditions. Our Managing Musculoskeletal guides and videos have been developed by our chartered physiotherapists to help those suffering from pain and limited mobility suffered from a recent musculoskeletal accident, injury or trauma. Designed to reduce pain, improve range of movement, and to recover from injury quickly and safely.

If you would like more information about how our services work or are interested in accessing this service please call 0113 229 1300 or email customerservices@physiomed.co.uk and someone will contact you directly.

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