How we’re supporting businesses during Covid-19.

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Telehealth - Home assessment and treatment service from Physio Med

Our home assessment and treatment service has been looking after the staff of the NHS, Police, The Fire Service and large employers throughout the UK for over 10 years

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Physio Med Launches Remote DSE Assessments for Home Workers

With most businesses now requiring at least some of their staff to work from home, Physio Med has launched a new remote DSE assessment process to help employers protect their workers.

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What is the Physio Med Telehealth Service? Contact Us

Fast Access to Support and Advice

We are open for our remote service 8am to 8pm

For over 10 years we have been providing our remote Telehealth physiotherapy service and it has never been more important as it is now during these uncertain times.

Chartered Physiotherapy with the highest levels of patient care, as you would expect from Physio Med. ​From the safety and comfort of your own home.

A Trusted Service

Providing over 10 years of Telehealth service

Used by the NHS, Ambulance Service, Fire Service, the Police and the UK’s largest employers.

We have been helping to; prevent injury, recover quicker when injury does occur and to keep our patients fit and well when recovered using a mix of simple to use everyday technology and the expertise of our Chartered Physiotherapists.

Great Aftercare

We're here to help every step of the way

We want your staff to stay fit, well and healthy after their initial course with us, which is why we provide easy to access video-based exercise programmes tailored to their injury.

Also available are evidenced-based leaflets, booklets and feeling fab videos so even after their one and one time with us they can continue to follow a fitness and well-being plan that suits them and keeps them in tip-top condition

Help with a Range of Injuries

Quick access to help means a quicker road to recovery

We are able to help with advice and support for a number of work-related musculoskeletal complaints and sports or home-based injuries that keep your employees off work. We also specialise in presenteeism, where your staff are still at work, but are struggling with movement and therefore working to less of their full potential.

This list is not exhaustive, but most common complaints we help with include: lower and upper back, neck and shoulder, hip pain, elbow and arm pain, ankle and heel pain, and knee problems.


Cost Effective

Affordable and Accessible

Speed is so important when dealing with a musculoskeletal condition. The quicker we can diagnose and offer advice and support the quicker the recovery will be, and your team member can go back to work often feeling fitter than they have been previously. Within a matter of hours your staff will have access to a Chartered Physiotherapist to start their road to recovery.

We have a current ROI of 10:1 meaning for every £1 spent on our service you see a £10 return.

Physiotherapy Working Remotely

It takes more than just a helping hand in physiotherapy

It is a common misconception that the only way to get better is from a physiotherapist to use their hand, massaging and manipulating you.

No doubt this may be the case in some instances, most conditions will get better with early advice and intervention followed up with possible mobility and pain reducing exercises, stretching and self-manipulation.

In addition to advice on support with lifestyle modifications and how to manage and keep well from future injuries.

Remote DSE Assessments for home workers

Home contents landing page

With most businesses now requiring at least some of their staff to work from home, Physio Med has launched a new remote DSE assessment process to help employers protect their workers.

Read More

Award Winning Occupational Health Services

That keep your workforce fit and well

Flexible Occupational Health

Choose only the services that you need

We believe that occupational health services should be flexible to meet the needs of your organisation and workforce.

  • Pick and choose the services that you require
  • Use just one or any combination of our services
  • Scalable, add or remove services at any time
  • Treatments and reports included as required
  • Robust management and reporting systems ensure exceptional clinical governance throughout
  • Maximise your ROI by only paying for what you need.
Functional Capacity Evaluation

A physical evaluation of the individual’s capabilities to perform their duties and work-related tasks. Determines whether they can safely undertake their own role or alternative employment.

Reports and Recommendations

Status, physical capabilities, Biomechanics, ability to participate in work either own role or other, adaptions.

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Workplace Isokinetic Assessments

An assessment of the strength/performance of a specific part of the body e.g. the knee. Used to objectively assess the functional ability of that specific area.

Reports and Recommendations

Specific performance of one part of the body often related directly to tasks, maximal and repeated performance.

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An assessment of physical difficulties in roles. Identify and quantify areas of job role causing difficulties and recommend how to overcome them (includes DSE).

Reports and Recommendations

Work station assessments, including biomechanics, desk/chair, car etc. Adaptions and recommendations.

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Extended Assessment

A detailed assessment by one of our Physiotherapists that provides further detail of an injury and work status. An extended assessment also offers on-going condition management recommendations. Used in chronic and more complex cases.

Reports and Recommendations

Comprehensive and in-depth assessment for complex/chronic problems.

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Physiotherapy (F2F)

An assessment of an individual (musculoskeletal) problem carried out by a Chartered and State Registered Physiotherapist. Used to provide the Physiotherapists opinion of current injury and work status with a view to treatment and rehabilitation.

Reports & Recommendations

Fast and effective routing for assessment and treatment.

  • 760 clinics.
  • Chartered and State Registered Physiotherapists
  • Reports at each stage
  • Average 5.5 sessions
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Physiotherapy Advice Line (PAL)

Telephone/video assessment of the injury/condition by one of our Chartered Physiotherapists. Ongoing management of condition through advice and exercises. Used in acute non-complex conditions.

Reports and Recommendations

Remote assessment, exercises and advice,  physical status, treatment options

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Used to ensure referrals are appropriate for the Physio Med services and to check the patient does not have red flag conditions requiring immediate medical intervention.

Reports and Recommendations

Fast and effective routing for assessment and treatment

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Proud to support...

Private Business

Physio Med Helps John Lewis Partership save over 41,000 working days

Based on the 2,324 Partners who engaged with PAL over the 12 months, JLP estimates it saved 41,010 working days, delivering an estimated saving of more than £2,676,000.

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Public Organisations

Physio Med provide 18.5 to 1 ROI for NHS Trust

We provide East and North Hertfordshire NHS Trust  employees with fast-track access to treatment to support staff health and wellbeing, improve productivity and reduce sickness absence.

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Our case studies

Service Standards

Our Happy Clients

  • Arla
  • NHS
  • Kier
  • Civil Nuclear Constabulary
  • PPG Industries

For more information call now on 0113 853 0500.

Customer Testimonials

Our workforce have full access to physiotherapists and advice on their health and wellbeing. Our team love the service and we have seen a noticeable improvement in our sickness absence records. Our latest report from Physio Med showed we had a 10:1 return on investment.

John Lewis Partnership

Having never used this service before i was surprised at how easy it was to arrange and the physio exercises came through to me instantly. I can now access these exercises wherever I am which is fantastic. They really do make a difference.

James S

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R

I was impressed by the speed and efficiency of the service.

Stacey S

I was very impressed with the swift & prompt service which has I believe made real difference to my progress.

Sally T

Very impressed with speed of receiving exercise regime, ease of use, usage of video examples etc.

Nigel L

First class service. Both Physios that I spoke to were very friendly and explained everything clearly. The videos provided are of excellent quality.

Adrian H

I felt at ease with the adviser, and the information given both over the phone and then the exercises given were very beneficial and have helped.

Amanda L

Phone contact was made at appointment times and the advice given was extremely helpful. I also received emails with pictures of how to complete the exercises which proved very useful.

John L

Resources for your employees

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As the situation with regards to the COVID-19 pandemic continues to evolve, we believe it’s everyone’s responsibility to provide help and support wherever possible. With our technology, free guides and videos, we feel we can make a contribution to the situation today.


In order to continue to provide physiotherapy services to our clients past, present and future, we are now offering an alternative provision in the form of a Telehealth service, which will allow patients to speak to senior physiotherapists for advice, motivation and recommendations of techniques to help manage their conditions.

Remote DSE Assessments

Physio Med’s video link DSE assessment has been developed to provide an effective method of assessing an employee’s ‘at home’ workstation without the need for a physio visit in person. See our general well-being page for in-depth guidance on correct sitting posture and working at a desk. For an in-depth video for setting up a home office please contact us.

Well-being zone

Navigate to our well-being zone for a wide range of exercises to manage existing conditions. Our Managing Musculoskeletal guides and videos have been developed by our chartered physiotherapists to help those suffering from pain and limited mobility suffered from a recent musculoskeletal accident, injury or trauma. Designed to reduce pain, improve range of movement, and to recover from injury quickly and safely.

If you would like more information about how our services work or are interested in accessing this service please call 0113 229 1300 or email and someone will contact you directly.

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