Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

32 days per employee were saved using Physio Med

In 2011, North West Ambulance Service saved 32 working days per employee as a direct result of using Physio Med's service.

North West Ambulance Service
Jenny, my physio, was lovely

Jenny, my physio, was lovely. Fab service from all from start to finish, would use again & recommend to colleagues. Thank you!

Unknown
Call backs were punctual and extremley precise

Very punctual call backs, the diagnosis and suitable exercises were precise and most correct.

Martyn J
Service line was very efficient and helpful

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R
96% approval rating

I have just read the latest scores from the survey of users of the physio service you provide to DWP and felt I had to write to congratulate you on the 96% approval rating.

Department for Work & Pensions
I was initially very skeptical about this service

I was initially very skeptical about this service - but have since recommended it to a few of my colleagues. Many thanks

Unknown
Received the exercises promptly! I was very impressed

Very impressed with speed of receiving exercise regime, ease of use, usage of video examples etc.

Nigel L
Great customer service a real credit to you

The person i spoke to i think her name was Abigail was so friendly and gave great customer service a credit to you.

Susan M
I would definitely use the service again

The physio was very friendly and made me feel at great ease. I would definitely use the service again.

Ian R
Angela Brookes - Occupational Health Nurse Manager

Wellbeing partners have been using the services of Physio Med for our clients for over three years. Physio Med’s customer service is very responsive with fast, timely communication with the employee to arrange assessments and treatment.

Feedback from service users has ...

Angela Brookes - Occupational Health Nurse Manager
Well Being Partners Occupational Health Function of Wrightington, Wigan and Leigh NHS Trust.

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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