Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

Jane Clawson - Deputy Director of Human Resources and Organisational Development

Physio Med was helpful from the outset in helping us control our costs, suggesting we use management referral in the first instance and limiting the number of treatment sessions per employee.
We implemented the system in February 2017 and have had 28 referrals to the ser...

Jane Clawson - Deputy Director of Human Resources and Organisational Development
Sheffield Children’s NHS Foundation Trust
One of the nicest physio's I have met. She offered very informative advice

I found Annabelle very approachable, easy to talk to, she listened and was very informative and encouraging one of the nicest physio's I've met. Her advice was comprehensive and excellent, if only I'd spoken to her sooner.

James P
60% Reduction in musculoskeletal disorder cases

In 2011, North East Ambulance Service reported a 60% reduction in musculoskeletal disorder cases as a direct result of Physio Med's treatment.

North East Ambulance Service
The service provided is of the upmost professionalism, would recommend PAL to any of my colleagues

Having now used this service on two separate occasions I can safely say I would recommend PAL to any of my colleagues. The service provided is of the utmost professionalism, coupled with an easy to understand set of exercises that were tailored to my needs. Thanks very mu...

Michale T
Really helpful staff on the phone, very encouraging and well informed

Really nice people on the phone, well informed & very encouraging. I have a long term chronic back condition and am very grateful for the help and support from the service.

Paula L
This service was much friendlier than going to a physio, the content I received was excellent

I found this service much friendlier than going to a physio and found the content in the e-mail excellent and it enables me to do the exercises much more effectively than the usual printed bits of paper. Excellent service and I'm really glad that I am now aware of it. The...

Dave L
Swift and prompt service which was very impressive

I was very impressed with the swift & prompt service which has I believe made real difference to my progress.

Sally T
Jenny, my physio, was lovely

Jenny, my physio, was lovely. Fab service from all from start to finish, would use again & recommend to colleagues. Thank you!

Unknown
The service is quick and very user friendly

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P
I was initially very skeptical about this service

I was initially very skeptical about this service - but have since recommended it to a few of my colleagues. Many thanks

Unknown

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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