Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

Due to Physio Med, 77% of managers said they had seen an increase in employee productivity

In 2011, 77% of managers at NHS Blood and Transplant said they had seen an increase in employee productivity as a direct result of Physio Med's support.

NHS Blood and Transplant
32 days per employee were saved using Physio Med

In 2011, North West Ambulance Service saved 32 working days per employee as a direct result of using Physio Med's service.

North West Ambulance Service
I am very lucky that I have an employer that offers this service

This is the second time I have used the service. I feel very lucky to have an employer that offers this service. Nipping the aches and pains in the bud, has prevented me taking time off from work I am sure.

Tony D
Jane Clawson - Deputy Director of Human Resources and Organisational Development

Physio Med was helpful from the outset in helping us control our costs, suggesting we use management referral in the first instance and limiting the number of treatment sessions per employee.
We implemented the system in February 2017 and have had 28 referrals to the ser...

Jane Clawson - Deputy Director of Human Resources and Organisational Development
Sheffield Children’s NHS Foundation Trust
Wonderful service, thank you very much

Wonderful service, thank you very much :-)

Unknown
What people say

Our workforce have full access to physiotherapists and advice on their health and wellbeing. Our team love the service and we have seen a noticeable improvement in our sickness absence records. Our latest report from Physio Med showed we had a 10:1 return on investment.

John Lewis Partnership
Would definitley use this servic eint he future if I need to

This was the first time i have used the advice line. I found the physio advice better than that the hospital or my doctor, and all the staff i spoke to where every friendly, i will use the service in the future, if needed. Thank you.

Adrian D
Can't believe the difference it has made

I wish I'd contacted the service earlier. I was skeptical up and until a few days after I had spoken to the physio. I can't believe the difference it made and can't thank the physio enough.

Lynn T
First Class Service, physiotherapists were friendly and helpful

First class service. Both Physios that I spoke to were very friendly and explained everything clearly. The videos provided are of excellent quality.

Paul M
Lorriane Cooper - Cheshire & Wirral Partnership NHS Foundation Trust

We have been working in partnership with Physio Med since June 2014. The service has greatly benefitted our Trust as it gives us greater access across our Trust footprint. It provides a fast and effective service for the staff within our Trust by utilising a hybrid of its...

Lorraine Cooper – Workforce & Wellbeing Business Manager
Cheshire & Wirral Partnership NHS Foundation Trust

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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