Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

Second time using the service

Second time using the service, consistently excellent!!!! Thank You.

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Angela Brookes - Occupational Health Nurse Manager

Wellbeing partners have been using the services of Physio Med for our clients for over three years. Physio Med’s customer service is very responsive with fast, timely communication with the employee to arrange assessments and treatment.

Feedback from service users has ...

Angela Brookes - Occupational Health Nurse Manager
Well Being Partners Occupational Health Function of Wrightington, Wigan and Leigh NHS Trust.
Call backs were punctual and extremley precise

Very punctual call backs, the diagnosis and suitable exercises were precise and most correct.

Martyn J
Well presented and delivered service

Well presented and delivered service. On line exercises enhanced delivery. I found Annabel to be a helpful and knowledgeable advisor, willing to listen and provide advice when required.

Donna R
Exercises have extremley helped and are very beneficial

I felt at ease with the adviser, and the information given both over the phone and then the exercises given were very beneficial and have helped.

Amanda L
Swift and prompt service which was very impressive

I was very impressed with the swift & prompt service which has I believe made real difference to my progress.

Sally T
32 days per employee were saved using Physio Med

In 2011, North West Ambulance Service saved 32 working days per employee as a direct result of using Physio Med's service.

North West Ambulance Service
The videos are of excellent quality and we received a first class service

First class service. Both Physios that I spoke to were very friendly and explained everything clearly. The videos provided are of excellent quality.

Adrian H
Really helpful staff on the phone, very encouraging and well informed

Really nice people on the phone, well informed & very encouraging. I have a long term chronic back condition and am very grateful for the help and support from the service.

Paula L
Great customer service a real credit to you

The person i spoke to i think her name was Abigail was so friendly and gave great customer service a credit to you.

Susan M

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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