Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

I would definitely use the service again

The physio was very friendly and made me feel at great ease. I would definitely use the service again.

Ian R
60% Reduction in musculoskeletal disorder cases

In 2011, North East Ambulance Service reported a 60% reduction in musculoskeletal disorder cases as a direct result of Physio Med's treatment.

North East Ambulance Service
Wonderful service, thank you very much

Wonderful service, thank you very much :-)

Unknown
Would definitley use this servic eint he future if I need to

This was the first time i have used the advice line. I found the physio advice better than that the hospital or my doctor, and all the staff i spoke to where every friendly, i will use the service in the future, if needed. Thank you.

Adrian D
Very impressed by the speed and efficiency

I was impressed by the speed and efficiency of the service.

Stacey S
Due to Physio Med, 77% of managers said they had seen an increase in employee productivity

In 2011, 77% of managers at NHS Blood and Transplant said they had seen an increase in employee productivity as a direct result of Physio Med's support.

NHS Blood and Transplant
Well presented and delivered service

Well presented and delivered service. On line exercises enhanced delivery. I found Annabel to be a helpful and knowledgeable advisor, willing to listen and provide advice when required.

Donna R
PAL service recommendation

Having now used this service on two separate occasions I can safely say I would recommend PAL to any of my colleagues. The service provided is of the utmost professionalism, coupled with an easy to understand set of exercises that were tailored to my needs. Thanks very mu...

Department for Work & Pensions
The service is quick and very user friendly

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P
Advice given over the telephone was extremley helpful

Phone contact was made at appointment times and the advice given was extremely helpful. I also received emails with pictures of how to complete the exercises which proved very useful.

John L

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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