Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

I was initially very skeptical about this service

I was initially very skeptical about this service - but have since recommended it to a few of my colleagues. Many thanks

Unknown
Received the exercises promptly! I was very impressed

Very impressed with speed of receiving exercise regime, ease of use, usage of video examples etc.

Nigel L
I was pleasantly surprised at the outcome

I was pleasantly surprised at the outcome as I thought it was a strange procedure to have Physio over the phone, I would definitely use the service again.

Unknown
The physiotherapists were efficient and friendly and explained everything thoroughly to me

The Physiotherapist was extremely efficient and friendly explaining everything thoroughly. I feel confident in the treatment program I have been given, and was made fully aware that help was at the end of a phone line should I need it. Very impressed

Michael F
This service was much friendlier than going to a physio, the content I received was excellent

I found this service much friendlier than going to a physio and found the content in the e-mail excellent and it enables me to do the exercises much more effectively than the usual printed bits of paper. Excellent service and I'm really glad that I am now aware of it. The...

Dave L
Advice given over the telephone was extremley helpful

Phone contact was made at appointment times and the advice given was extremely helpful. I also received emails with pictures of how to complete the exercises which proved very useful.

John L
32 days per employee were saved using Physio Med

In 2011, North West Ambulance Service saved 32 working days per employee as a direct result of using Physio Med's service.

North West Ambulance Service
96% approval rating

I have just read the latest scores from the survey of users of the physio service you provide to DWP and felt I had to write to congratulate you on the 96% approval rating.

Department for Work & Pensions
The service is quick and very user friendly

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P
Service line was very efficient and helpful

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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