Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

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You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

These exercises have transformed my life!

The exercises have transformed my life as I thought I was facing a lifetime of tennis elbow and cortisone injections unable to function properly at work and home but the exercises have made a huge difference. Thank you.

Kelly B
Really helpful staff on the phone, very encouraging and well informed

Really nice people on the phone, well informed & very encouraging. I have a long term chronic back condition and am very grateful for the help and support from the service.

Paula L
Service line was very efficient and helpful

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R
96% approval rating

I have just read the latest scores from the survey of users of the physio service you provide to DWP and felt I had to write to congratulate you on the 96% approval rating.

Department for Work & Pensions
The service is quick and very user friendly

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P
Lorriane Cooper - Cheshire & Wirral Partnership NHS Foundation Trust

We have been working in partnership with Physio Med since June 2014. The service has greatly benefitted our Trust as it gives us greater access across our Trust footprint. It provides a fast and effective service for the staff within our Trust by utilising a hybrid of its...

Lorraine Cooper – Workforce & Wellbeing Business Manager
Cheshire & Wirral Partnership NHS Foundation Trust
First Class Service, physiotherapists were friendly and helpful

First class service. Both Physios that I spoke to were very friendly and explained everything clearly. The videos provided are of excellent quality.

Paul M
Due to Physio Med, 77% of managers said they had seen an increase in employee productivity

In 2011, 77% of managers at NHS Blood and Transplant said they had seen an increase in employee productivity as a direct result of Physio Med's support.

NHS Blood and Transplant
Can't believe the difference it has made

I wish I'd contacted the service earlier. I was skeptical up and until a few days after I had spoken to the physio. I can't believe the difference it made and can't thank the physio enough.

Lynn T
One of the nicest physio's I have met. She offered very informative advice

I found Annabelle very approachable, easy to talk to, she listened and was very informative and encouraging one of the nicest physio's I've met. Her advice was comprehensive and excellent, if only I'd spoken to her sooner.

James P

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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