Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

Find out more

Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

Index istock 509807440
Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

Read More
Index hospital nhs
Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

Read More
Index physio med case study image
A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

Read More
Index physio image
Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

Read More
Index dairy crest
Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

Read More

What People Say

I would definitely use the service again

The physio was very friendly and made me feel at great ease. I would definitely use the service again.

Ian R
Very impressed by the speed and efficiency

I was impressed by the speed and efficiency of the service.

Stacey S
Service was excellent- physio was very helpful and informative

I thought this service was excellent- especially the physio who was very helpful, informative and answered all my questions. I had loads of constructive advice. It's really improved my management of my condition.

Lisa T
The physiotherapists were efficient and friendly and explained everything thoroughly to me

The Physiotherapist was extremely efficient and friendly explaining everything thoroughly. I feel confident in the treatment program I have been given, and was made fully aware that help was at the end of a phone line should I need it. Very impressed

Michael F
60% Reduction in musculoskeletal disorder cases

In 2011, North East Ambulance Service reported a 60% reduction in musculoskeletal disorder cases as a direct result of Physio Med's treatment.

North East Ambulance Service
PAL service recommendation

Having now used this service on two separate occasions I can safely say I would recommend PAL to any of my colleagues. The service provided is of the utmost professionalism, coupled with an easy to understand set of exercises that were tailored to my needs. Thanks very mu...

Department for Work & Pensions
Exercises have extremley helped and are very beneficial

I felt at ease with the adviser, and the information given both over the phone and then the exercises given were very beneficial and have helped.

Amanda L
Angela Brookes - Occupational Health Nurse Manager

Wellbeing partners have been using the services of Physio Med for our clients for over three years. Physio Med’s customer service is very responsive with fast, timely communication with the employee to arrange assessments and treatment.

Feedback from service users has ...

Angela Brookes - Occupational Health Nurse Manager
Well Being Partners Occupational Health Function of Wrightington, Wigan and Leigh NHS Trust.
I am very lucky that I have an employer that offers this service

This is the second time I have used the service. I feel very lucky to have an employer that offers this service. Nipping the aches and pains in the bud, has prevented me taking time off from work I am sure.

Tony D
Jenny, my physio, was lovely

Jenny, my physio, was lovely. Fab service from all from start to finish, would use again & recommend to colleagues. Thank you!

Unknown

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
Get in Touch Find a Physio

Find a Physiotherapist
Near you