Physiotherapy Advice Line (PAL)

Our award winning Physiotherapy Advice Line (PAL) is part of our blended approach to physiotherapy. This delivers quick, evidence-based, expert intervention, assessment, treatment and advice for muscle and joint problems directly from a senior, chartered physiotherapist.

PAL is an award winning, innovative, over the phone treatment solution from Physio Med, designed to empower patients to self-manage their condition.

PAL won the prestigious Chartered Society of Physiotherapy Service Excellence Award (Self-Management) in 2012. It combines all advantages of expert physiotherapy intervention with state of the art technology.

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Occupational Physiotherapy - What We Do

Savings Calculator

You will save: per year*

*Figure does not include; loss of productivity, paying for temporary staff, missed deadlines

Case Studies

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Sheffield Children's NHS Foundation Trust Saves £198,492 With Physiotherapy Provision

Physio Med Helps Staff at Trust Improve Wellbeing, Productivity

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Physio Med Saves NHS Trust Hundreds of Working Days

Physio Med offers to solution to help NHS employees to recover more quickly and safety from musculoskeletal injuries and conditions that required treatment. Find out more.

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A leading NHS Trust saves time and money with Physio Med's CQUIN pay-per-case model

The Trust employs circa. 4,500 staff based at two sites, providing acute in-patient, out-patient, day case and emergency services to the local communities.

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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Occupational physiotherapist provides new physio triage service

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Physio Med Delivers: Reduced Sickness Absence to Dairy Crest

Employees access treatment 25 times quicker with Physio Med than via NHS.

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What People Say

Can't believe the difference it has made

I wish I'd contacted the service earlier. I was skeptical up and until a few days after I had spoken to the physio. I can't believe the difference it made and can't thank the physio enough.

Lynn T
I was initially very skeptical about this service

I was initially very skeptical about this service - but have since recommended it to a few of my colleagues. Many thanks

Unknown
Call backs were punctual and extremley precise

Very punctual call backs, the diagnosis and suitable exercises were precise and most correct.

Martyn J
Jane Clawson - Deputy Director of Human Resources and Organisational Development

Physio Med was helpful from the outset in helping us control our costs, suggesting we use management referral in the first instance and limiting the number of treatment sessions per employee.
We implemented the system in February 2017 and have had 28 referrals to the ser...

Jane Clawson - Deputy Director of Human Resources and Organisational Development
Sheffield Children’s NHS Foundation Trust
I would definitley recommend this to my collegaues as it has helped me considerably

I was a bit apprehensive about using this service due to it being over the phone but I will now be recommending this service to my colleagues as it has helped me considerably without having to wait for an appointment for physio.

James T
32 days per employee were saved using Physio Med

In 2011, North West Ambulance Service saved 32 working days per employee as a direct result of using Physio Med's service.

North West Ambulance Service
Due to Physio Med, 77% of managers said they had seen an increase in employee productivity

In 2011, 77% of managers at NHS Blood and Transplant said they had seen an increase in employee productivity as a direct result of Physio Med's support.

NHS Blood and Transplant
Over the moon with this service! Would definitley recommend

I have been absolutely over the moon with this service. From struggling I now have so much more mobility in my shoulder and no pain killers. Definitely recommend this service to anyone.

Karen V
Service line was very efficient and helpful

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R
Would definitley use this servic eint he future if I need to

This was the first time i have used the advice line. I found the physio advice better than that the hospital or my doctor, and all the staff i spoke to where every friendly, i will use the service in the future, if needed. Thank you.

Adrian D

Some of our happy clients

Arla
NHS
Kier
Civil Nuclear Constabulary
PPG Industries
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