Why we do it

Having happy and healthy employees increases overall productivity, reduces sickness absence and contributes directly to the bottom line. So our clients, and their businesses, benefit directly from having happy and healthy employees.

Musculoskeletal absence is costing over £3 billion in the UK economy.
Musculoskeletal absence is costing over £3 billion in the UK economy.
In the UK 31 million days are lost to musculoskeletal absence each year.
In the UK 31 million days are lost to musculoskeletal absence each year.
Sickness absence costs employers an average of £233 per person that they employ.
Sickness absence costs employers an average of £233 per person that they employ.
Hidden Costs

Hidden Costs

There are additional and hidden costs too. Which include; loss of productivity, paying for temporary cover, missed deadlines, and reduced customer service levels.


Employees at work in pain can be just as big a problem as absenteeism. It can often be hard to identify and quantify the cost of presenteeism.

Our benchmark data show that 74% of referrals are for employees who are at work with an average productivity of 64%. Our organisational health check can highlight this hidden cost to organisations.

Reduce chronic conditions

Conditions over 3 months old are often refered to as 'chronic'. These conditions can often result in further costs.

35% of our referrals are patients that have a chronic injury and have been ‘putting up with it’ for months or even years.

By providing early access to our physiotherapy service we can help reduce and prevent chronic conditions.

Early access to physiotherapy saves money

Physio Med provide triage within 4 hours and then either initial assessment within a maximum of 3 days or a face to face appointment within a maximum of 5 days.

The NHS currently have an average waiting time of 14.3 weeks for physiotherapy. An injury can become chronic within 12 weeks, meaning conditions can become chronic before they are even assessed via the NHS pathway.


Proud to support

Private Business

Physio Med Helps John Lewis Partership save over 41,000 working days

Based on the 2,324 Partners who engaged with PAL over the 12 months, JLP estimates it saved 41,010 working days, delivering an estimated saving of more than £2,676,000.

Read more

Public Organisations

Physio Med provide 18.5 to 1 ROI for NHS Trust

We provide East and North Hertfordshire NHS Trust  employees with fast-track access to treatment to support staff health and wellbeing, improve productivity and reduce sickness absence.

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Our Clients

  • Arla
  • NHS
  • Kier
  • Civil Nuclear Constabulary
  • PPG Industries

What people say

Our workforce have full access to physiotherapists and advice on their health and wellbeing. Our team love the service and we have seen a noticeable improvement in our sickness absence records. Our latest report from Physio Med showed we had a 10:1 return on investment.

John Lewis Partnership

Having never used this service before i was surprised at how easy it was to arrange and the physio exercises came through to me instantly. I can now access these exercises wherever I am which is fantastic. They really do make a difference.

James S

The service was quick and user friendly. The video exercises were particularly helpful and relatively easy to incorporate in several parts of my day as some could be done at my desk whilst undertaking work.

Alan P

I found this service very good. The service line was efficient, friendly and very helpful and also very very nice.

Amy R

I was impressed by the speed and efficiency of the service.

Stacey S

I was very impressed with the swift & prompt service which has I believe made real difference to my progress.

Sally T

Very impressed with speed of receiving exercise regime, ease of use, usage of video examples etc.

Nigel L

First class service. Both Physios that I spoke to were very friendly and explained everything clearly. The videos provided are of excellent quality.

Adrian H

I felt at ease with the adviser, and the information given both over the phone and then the exercises given were very beneficial and have helped.

Amanda L

Phone contact was made at appointment times and the advice given was extremely helpful. I also received emails with pictures of how to complete the exercises which proved very useful.

John L
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