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Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Physio Med Delivers Wellbeing Benefits for Health Cash Plan provider

Leading physiotherapy provider Physio Med has been appointed to deliver a new physio triage service to corporate customers of health cash plan provider Health Shield. The service will form part of a range of new health and wellbeing benefits designed to help more businesses foster a happy and healthy working environment.

Physio Med will provide its award-winning physiotherapy service to both new and existing clients of Health Shield, giving their employees access to the advice, support and treatment required to help them recover from musculoskeletal injuries as quickly as possible, thereby reducing instances of absenteeism and presenteeism.

Health Shield’s health cash plans enable members to claim cashback towards their everyday healthcare expenses. They are designed around early intervention, preventative care and keeping people healthy. Physio Med was identified as the provider most able to deliver prompt advice, support and treatment when needed, with a customer-centric ethos that fitted with Health Shield’s own values.

The physio triage service is available on a variety of the provider’s corporate health cash plans and tailored plans, and is accessed directly via the Health Shield website.

Physio Med’s physio triage provision comprises an initial call to ensure the customer is appropriate to access the service, followed by an initial telephone assessment with a Senior Chartered Physiotherapist within 72 hours.

The client is then sent a video exercise programme, tailored to their condition, to enable them to carry out the exercises at home. They then have a review with a physiotherapist after ten working days to assess their progress.

The patient can then be referred for hands-on treatment, if required, at a local clinic within Physio Med’s approved network of 780 physiotherapy clinics, or via a practice of their own choice.

Jonathan Burton, Chief Executive of Health Shield, said: "Health Shield recently launched a range of new health and wellbeing benefits — including physio triage — for new and existing clients. As experts in workplace physiotherapy solutions, Physio Med was a natural choice for us to partner with, especially with musculoskeletal issues representing one of the top three causes of short-term absence, according to the CIPD's latest Absence Management Survey."

Phil Clayton, Managing Director of Physio Med, said: “Ensuring the wellbeing of employees is one way in which employers can reduce absenteeism and increase productivity and profitability, so we’re delighted to be working with Health Shield to enable its clients to enjoy healthier working environments.”

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As the situation with regards to the COVID-19 pandemic continues to evolve, we believe it’s everyone’s responsibility to provide help and support wherever possible. With our technology, free guides and videos, we feel we can make a contribution to the situation today.


In order to continue to provide physiotherapy services to our clients past, present and future, we are now offering an alternative provision in the form of a Telehealth service, which will allow patients to speak to senior physiotherapists for advice, motivation and recommendations of techniques to help manage their conditions.

Remote DSE Assessments

Physio Med’s video link DSE assessment has been developed to provide an effective method of assessing an employee’s ‘at home’ workstation without the need for a physio visit in person. See our general well-being page for in-depth guidance on correct sitting posture and working at a desk. For an in-depth video for setting up a home office please contact us.

Well-being zone

Navigate to our well-being zone for a wide range of exercises to manage existing conditions. Our Managing Musculoskeletal guides and videos have been developed by our chartered physiotherapists to help those suffering from pain and limited mobility suffered from a recent musculoskeletal accident, injury or trauma. Designed to reduce pain, improve range of movement, and to recover from injury quickly and safely.

If you would like more information about how our services work or are interested in accessing this service please call 0113 229 1300 or email and someone will contact you directly.

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