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Local Physios Support Ban on Low Level Letterboxes

Local Physios Support Ban on Low Level Letterboxes

Postal workers could soon be celebrating the end of an uncomfortable era as a Conservative MP has tabled a motion to ban low-level letterboxes – the largest cause of sickness among posties in the UK.

MP Vicky Ford has joined Royal Mail and the Communication Workers Union (CWU) in backing a campaign to stop housing developers from fitting low-level postboxes to new properties due to the number of back injuries they cause. If the motion passes, letterboxes in new buildings will have to be positioned above a certain height, meaning post men and women will no longer need to bend over to access them.

Now, Leeds-based physiotherapy provider Physio Med has also voiced its support for the campaign and is providing advice for postal workers on how to stay pain free while on their rounds.

Mark Fletcher, Clinical Director at Physio Med, said: “Bending down to reach low-level letterboxes over and over again puts a big strain on your back, so it’s no surprise that this has been identified as a contributing factor to so many back related absences among our posties.

“When making a delivery, postal workers should try to keep their backs straight and only bend from the knees, not the waist - this will reduce the pressure on their backs and help prevent pain.”

Royal Mail employs more than 95,000 postal workers who deliver to 30 million addresses every week. In 2018, it recorded more than 16,800 incidents of back related absence amongst its staff, making it the organisation’s largest cause of sickness.

Vicky Ford said: “I asked our postal workers what I could do for them, and they asked me to help with the issue of low-level letterboxes, particularly because of the strain this puts on deliverers’ backs. The act of having to bend or stoop to deliver mail to low letterboxes is a significant factor, and it cannot be overlooked. The occasional low-level letterbox is not a big issue, but where developers fit row after row of front doors with ankle-high letterboxes, deliverers face repetitive stress.”

For workers already suffering with back pain, Physio Med has also produced a series of guides and exercise videos designed to reduce pain, improve movement and speed up recovery, which are available via its website at

Mark Fletcher said: “The good news is that, if you do suffer a back injury, very few people who experience back pain have a serious medical problem and most people who experience lower back pain for the first time get better within a few weeks.”


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As the situation with regards to the COVID-19 pandemic continues to evolve, we believe it’s everyone’s responsibility to provide help and support wherever possible. With our technology, free guides and videos, we feel we can make a contribution to the situation today.


In order to continue to provide physiotherapy services to our clients past, present and future, we are now offering an alternative provision in the form of a Telehealth service, which will allow patients to speak to senior physiotherapists for advice, motivation and recommendations of techniques to help manage their conditions.

Remote DSE Assessments

Physio Med’s video link DSE assessment has been developed to provide an effective method of assessing an employee’s ‘at home’ workstation without the need for a physio visit in person. See our general well-being page for in-depth guidance on correct sitting posture and working at a desk. For an in-depth video for setting up a home office please contact us.

Well-being zone

Navigate to our well-being zone for a wide range of exercises to manage existing conditions. Our Managing Musculoskeletal guides and videos have been developed by our chartered physiotherapists to help those suffering from pain and limited mobility suffered from a recent musculoskeletal accident, injury or trauma. Designed to reduce pain, improve range of movement, and to recover from injury quickly and safely.

If you would like more information about how our services work or are interested in accessing this service please call 0113 229 1300 or email and someone will contact you directly.

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